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For Brokers by Brokers: Customer Management and BackOffice in One place
GC CRM streamlines your customer relationship management so you can keep all the client processes under your control: from orders and transactions to wires and communication

GC Back Office is intended to automate back office tasks of your company being that broker-dealer, wealth management firm or investment advisor
Everything in one place: from order routing, commission tracking and compliance reporting to client onboarding and user administration

Manage the whole transaction lifecycle including OMS and Trading API, control and monitor deal flows online while receiving automated back office operations
GC CRM specially designed to take your customer relationships to a new level
Where You Can monitor, interact, implement, impose, control and operate all your processes
Key Features
Client Onboarding, KYC
Data & Users MGMT
Limits & Risks MGMT
Orders / Trades MGMT
Wires & Transfers
Account Management: The Easy way to manage User Accounts and interact with clients
User Settings and Data Management. Manage your client profiles individually or in an organized way
Communicate with clients directly thought the app. CRM systems allows to store all the messages so you never forget all your previous conversations
All the information about your clients in one place. Gather all the data needed for your compliance and regulatory needs
View and manage investor positions
Filter down to items of interest
View historic positions for any user
Orders blotter view, or all orders for individual users
Place or correct orders on behalf of users
Share comments about orders with other back-office admins
User Support
Trading Accounts
Manage multiple trading accounts for each user
Add custom trading rules for individual users or user groups
Margin Trading
Configure margin requirements and rules
Set margin rules for a group or on a per-user basis
Set separate rules for long and short security positions
Reporting and compliance
Reporting Engine
Grid Capital Broker Back Office features a built-in reporting engine to automate reporting and compliance work including: regulatory reporting (OATS, CAT) and essential business and financial reports. Reporting engine allows back office specialists to set up new reports and configure existing ones.
Global Compliance
Reduce risks and minimize the chance of human error by automating compliance rules and day-to-day manual operations.
Fat-finger rule warning
Validation engine
Ability to integrate 3rd party background check and validation APIs (KYC)
Market-manipulation scanners.
Risk management
Customizable Alert System
A configurable alert system allows administrators, risk and compliance managers to set up events that trigger alerts in the system, such as approval before users pursue risky trading strategies: global fields change, equity-maintenance call, required-maintenance call, concentrated-maintenance call, day-trade call, house call, split, reverse split, split announcement, reverse-split announcement.
Real-time Margin Calculations
Adjust margins in real time for accurate and agile decision making via broker back office. Real-time calculations and effective notifications system enables broker-dealers to discover potential client trading issues instantly.
Rule Engine
Rule engine reduces errors, upholds compliance and adapts to specifications. Simple to use, it is fully configurable with manual or automatic blocking activity.
Order Processing
Set limits on which securities are tradable, how much can be traded, and even set dollar limits for each individual trade with automatic reject for orders outside of pre-set parameters.
Configuration and operations
Security Master Database
Security Master database simplifies the process of enabling and disabling the the trade of individual securities.
Enable and disable securities system wide, or on a group level
Automatically updated via corporate actions
IPOs automatically pushed to platform
Custom Order Routing
Configure which securities can be traded by a group or an individual
Custom Trading Rules by Security
Create custom margin rates per security
Create orders via OMS API, GC Trader Web or Broker Back Office.
Trade with any sell-side destination via FIX
Portfolio Monitoring
Hold orders for review before releasing to exchanges and traders
Real-time portfolio analysis
View valuation of portfolios and positions
Drill down to security, position, and transaction details
Analyze and view live and historic P&L
Monitor and track all trading activity on the system
Stock and Options Trading Simulator
Stocks and options trading simulator is the perfect way to open platform to new prospective clients without risk, educate traders and test new models.
Trading API
Take advantage of Our Trading API to enhance the power of GC Trader and diversify services offering. Provide convenient access to brokerage services via modern API. Connect RIAs, digital advisors, FinTech and WealthTech startups to a broker platform within days.
Client confidentiality and data security are imperative to the survival of financial institutions. We design our products with multi-factor authentication, which relies on multiple provisions to verify authorized users. GC’s multi-factor authentication includes:
App-based and SMS 2-factor authentication
Pin Code authentication
Pin Code authentication
Phrase authentication
Using two or more of these authentications together has proven to dramatically decrease the likelihood of a security breach. Additionally, we employ standard security precautions like SSL and HTTPS.